66wins Privacy Policy – Your Data, Protected

1. Introduction

66wins ("we," "us," "our," or "66wins") is committed to protecting the privacy and personal data of all users of the 66wins online casino and sports betting platform, accessible at https://66wins.app (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This policy applies to all registered players, visitors, and any other individuals who interact with the 66wins Platform, including through our website, mobile interface, live chat support, and any other digital touchpoints operated by 66wins.

We encourage you to read this Privacy Policy carefully and in full. If you have any questions about how 66wins handles your personal data, please contact our support team via live chat or at the email address provided in Section 13 of this policy.

By registering an account on 66wins or continuing to use the Platform after this policy has been updated, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2. Personal Data We Collect

66wins collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, in the context of responsible gaming assessments or self-exclusion requests).

Where you provide us with personal data relating to third parties (for example, a referral), you confirm that you have obtained the necessary consent from those individuals to share their data with 66wins.

3. How We Use Your Personal Data

66wins uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 66wins player account, including processing your registration, verifying your identity and age, and enabling you to log in securely.
• Service Delivery: To provide you with access to all 66wins games and services, process your deposits and withdrawals in Philippine Peso (₱), and administer bonuses and promotions.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and gaming regulatory requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Responsible Gaming: To monitor gaming behaviour and identify players who may be at risk of problem gambling, and to administer self-exclusion and deposit limit requests.
• Customer Support: To respond to your queries, complaints, and support requests via live chat and email.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the 66wins Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.

4. Legal Basis for Processing

66wins processes your personal data on the following legal bases, as recognised under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you – specifically, to operate your 66wins account and deliver the gaming services you have requested.
• Legal Obligation: Processing is required to comply with applicable laws, including AML regulations, KYC obligations, and gaming regulatory requirements imposed on 66wins.
• Legitimate Interests: Processing is necessary for 66wins' legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent as the legal basis for processing (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing & Disclosure

66wins does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers who assist 66wins in verifying your identity and age in compliance with regulatory requirements.
• Regulatory Authorities: Philippine government agencies, law enforcement bodies, and gaming regulators, where disclosure is required by law or a valid legal order.
• Technology Service Providers: Cloud hosting, data analytics, customer support platform, and cybersecurity vendors who process data on our behalf under strict data processing agreements.
• Game Content Providers: Third-party game studios and software providers whose games are available on the 66wins Platform, to the extent necessary to deliver those games to you.

All third parties with whom 66wins shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

6. Cookies & Tracking Technologies

66wins uses cookies and similar tracking technologies to enhance your experience on the Platform, remember your preferences, maintain your session, and analyse how the Platform is used. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled and include session cookies that keep you logged in to your 66wins account.
• Performance & Analytics Cookies: Help us understand how players interact with the Platform, which pages are most visited, and where errors occur, so we can improve the 66wins experience.
• Functional Cookies: Remember your preferences such as language settings, display options, and previously visited game categories.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 66wins Platform.

7. Data Retention

66wins retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting obligations.

As a general rule, 66wins retains player account data for a minimum of five (5) years following the closure or deactivation of your account, in compliance with Philippine AML regulations and gaming regulatory requirements. Financial transaction records may be retained for longer periods where required by law.

Where personal data is no longer required for any lawful purpose, 66wins will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.

8. Data Security

66wins implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 66wins Platform.
• Encryption of sensitive data at rest, including identity documents and financial information.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.

While 66wins takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your 66wins login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 66wins:

• Right to be Informed: The right to be informed about how your personal data is collected and processed – which this Privacy Policy fulfils.
• Right of Access: The right to request a copy of the personal data 66wins holds about you.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the 66wins support team via live chat or at the email address in Section 13. We will respond to all verified data subject requests within thirty (30) days of receipt.

10. Children's Privacy

The 66wins Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 66wins does not knowingly collect personal data from individuals under the age of 21.

If you are a parent or guardian and believe that a minor has registered on the 66wins Platform or provided us with personal data, please contact our support team immediately. Upon verification, we will take prompt steps to close the account and delete the associated personal data.

66wins employs age verification procedures during registration to prevent underage access to the Platform. We take our obligations in this regard seriously and continuously review our age verification processes.

11. International Data Transfers

The 66wins Platform primarily serves players in the Philippines, and we endeavour to store and process personal data within the Philippines where practicable. However, some of our technology service providers and game content partners may be located in other countries, which may result in your personal data being transferred to and processed in jurisdictions outside the Philippines.

Where such transfers occur, 66wins ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations.

12. Changes to This Privacy Policy

66wins reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or the features of the Platform. The date of the most recent revision is indicated at the top of this page.

Where changes are material, 66wins will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the 66wins Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how 66wins protects your personal data.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 66wins handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly through the 66wins Platform – the fastest way to reach our support team.
• Email: [email protected]

For formal data privacy requests or complaints, you may also contact the National Privacy Commission (NPC) of the Philippines, the independent body responsible for administering and implementing the Data Privacy Act of 2012.

66wins is committed to resolving all privacy-related concerns promptly and transparently. We aim to acknowledge all data privacy requests within five (5) business days and to resolve them within thirty (30) days.